Terms and Conditions

These terms and conditions ("Terms") govern your use of the Phoenix Ascent website.

By accessing or using this website, you agree to these Terms. If you do not agree, please do not use the website.

Last updated: 19 February 2026

This website is operated by Phoenix Ascent Supported Living Limited ("Phoenix Ascent", "we", "us" or "our").

Contact: info@phoenixascent.co.uk | +44 (0)7830 074853

You agree to use this website lawfully and responsibly.

You must not:

• •Use the site in any way that breaches applicable law or regulation
• •Attempt unauthorised access to systems, data or networks
• •Introduce malware, malicious code or other harmful material
• •Reproduce, scrape or misuse website content beyond lawful use

We aim to keep website content accurate and up to date. However, content is provided for general information and may change without notice.

Information on this website does not constitute legal, medical, financial or other regulated professional advice.

Unless otherwise stated, all text, design, branding, graphics and other content on this website are owned by or licensed to Phoenix Ascent and protected by intellectual property laws.

You may view and print content for personal, non-commercial use. Any other use requires our prior written consent.

This website may include links to external websites. We do not control third-party websites and are not responsible for their content, security or privacy practices.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence.

Subject to the above, and to mandatory consumer protections, Phoenix Ascent is not liable for indirect or consequential loss arising from use of, or inability to use, this website.

If you are a consumer in the UK or EU, you benefit from mandatory legal rights that cannot be excluded by these Terms.

These Terms are intended to be read consistently with applicable consumer law, including the UK Consumer Rights Act 2015 and equivalent mandatory protections in relevant EU jurisdictions.

Personal data is handled in accordance with our Privacy Policy. Please read our Privacy Policy.

We may update these Terms from time to time. Any updates are posted on this page and apply from the date shown at the top.

These Terms are governed by the laws of England and Wales.

If you are a consumer living in Scotland, Northern Ireland or an EU member state, you may also have rights to bring claims in your local courts under mandatory local law.

Questions about these Terms can be sent to info@phoenixascent.co.uk.